Quest Oracle Community – Quest Forum Digital Event

Terms and Conditions


The Quest Forum Digital Event is a series of live interactive digital events hosted by Quest International Users Group, Inc. d/b/a Quest Oracle Community (“we” or “us”).

Personal Information

By registering for and/or participating in the event and downloading the Quest Forum Digital Event mobile app, you acknowledge that any personal information that you provide or that we collect from you will be used in accordance with, and you accept and agree to be bound and abide by, our Privacy Policy (found at, Personal Data Protection Policy (found at, Terms of Service (found at, all incorporated herein by reference, and these Terms and Conditions.

Recording Notice

All event sessions will be recorded. By attending the event, you consent to and authorize the use of your image and voice or written comments or any reproduction thereof by us in any media whatsoever in connection with the promotion of the event and our programs, materials and services. Attendees who do not wish to be photographed can turn off their cameras.

Also, please note that education sessions may not be video or audio recorded by an attendee or speaker.

Information Shared with Exhibitors, Sponsors and Quest Forum Digital Event Partners

Exhibitors receive an attendee mailing list prior to and after the conference as part of their sponsorship. By completing conference registration and/or downloading the Quest Forum Digital Event mobile app, you agree to have your mailing information [name, title, company, mailing address] and limited demographic data shared with exhibitors for this purpose.  Demographic data includes registrant responses to the following:

  • What is your Job Title/Function?
  • What is your role in the purchase of IT products and services for your organization?
  • How would you categorize your organization’s primary industry segment?
  • Which of the following technologies are you personally using?
  • Which of the following applications are you personally running?
  • My organization is planning to upgrade its applications/database within:
  • Are you migrating to or do you currently use the following cloud-based service?

Mailing and demographic information for attendees who reside in the EU and EEA are excluded from these exhibitor mailing lists.

We permit select sponsors to send limited emails to attendees from our email server. You may opt-out of sponsored emails during the registration process.

You acknowledge that Quest Forum Digital Event partners may participate in the event.  By partner sessions, you consent to Quest sharing your contact information with such partners for the purpose of contacting you during or after the event and sending marketing communications.

Conference Communications

By agreeing to these terms and conditions, you consent to receive emails and/or push notifications from us containing important information about the conference including news, giveaways and promotions. These emails are designed to ensure attendees are fully informed about the conference and receive the most satisfactory experience possible.

We may also send you emails about Quest community membership, similar Quest events or other Quest products and services.

Non-Payment Clause

Once a registration is submitted, it becomes binding and all fees are due and payable according to the terms herein. If you cancel the registration, or do not attend the event, the registration fees as dictated by the cancellation policy below remain due and are nonrefundable.

Quest reserves the right to reject any registration not in compliance with event eligibility requirements. Quest will only refund registration fees as the cancellation policy listed below dictates for any rejected registrations based on the date of rejection.

If an event registration is purchased as a paid member and the membership expires and is not renewed prior to the event in May 2020, the registrant will be subject to the non-member registration rate.

Credit Card Payments

Credit card payments are due at the time of registration. Any registration without a valid credit card payment at the time of registration may be required to re-register or may incur additional fees.

Check Payments

Check payments are due within 30 days of the attendee’s registration date, and prior to any rate changes, or the registration will be cancelled and re-registering at the current rate will be required. Check payments should arrive by and no later than May 1, 2020 to allow for adequate processing time.

Once the check payment is received, an additional payment confirmation will be sent. If the check is returned or cannot be processed, the registration will be cancelled. Please allow 5-7 business days for the processing of conference payments upon receipt by Quest. A copy of the registration confirmation letter is required with the registrant’s payment to ensure proper allocation. Check must be payable to Quest Oracle Community – QFDE. ACH will be available via myConference, same terms apply.

Check Mailing

Quest Oracle Community
Quest Forum Digital Event Registration
2365 Harrodsburg Road, Suite A325 Lexington, KY 40504

Registration Data Completion

Customer registrants who have not completed all demographic questions during the original registration process will be required to complete questions in adherence to these rules or will be subject to cancellation. The registration is not considered final until all information is complete. Demographic questions must be completed via the emailed link within 10 business days of the attendee’s registration date, and prior to any rate changes, or the registrant will be subject to higher fees or cancellation. Demographic details allow the mobile app to work properly for customer registrants and aids in event plans.

Right to Reject Registration or Deny Participation

Quest reserves the right to reject registration, deny event participation or remove from the event any person who, in the reasonable judgment of Quest, does not meet registration eligibility requirements or is disruptive, threatening, distracting or otherwise engaging in conduct detrimental or damaging to Quest, the event, speakers, sponsors, exhibitors or other event participants. Registration fee refunds will be considered according to the cancellation refund policy above based on the date of registration rejection or denial of participation to or removal from, the event.

Cancellation Refund Policy

  • 100% less $400 processing fee – March 30, 2020 – April 24, 2020
  • 50% refund (no processing fee) –April 25, 2020 – May 22, 2020
  • NO refunds are given for cancellations received after May 22, 2020

All cancellations must be submitted in writing to Quest by the above dates via the myConference Cancellation Request Form online with the reason outlined.


Paid registrant substitutions must be completed online by May 25, 2020 by submission through Quest’s myConference registration management tool. Substitutions made from an individual Quest member to a non-Quest member will render the member discount void. No other penalty will be applied for substitutions.

Notice about Speakers

Opinions expressed by speakers at the event are their own opinions and do not necessarily represent the views or opinions of the Quest Oracle Community. We do not provide technical, software, legal, accounting, tax or other professional services or advice, nor do we endorse or guarantee the accuracy of any opinions or information expressed or provided by speakers at the event.