Oracle ERP systems are an effective tool for running a faster, more efficient order-to-cash (O2C) operation. But even when Oracle works exactly how it should, your team is still left to perform a number of repetitive, low-value O2C tasks that negatively impact order processing, payment and cash flow, and the overall customer experience.
In this webinar, you’ll learn about effective tools and technologies for going “beyond Oracle” to address some of the most common challenges faced by today’s O2C leaders. Discover how an automated O2C platform provides a digital foundation to:
- Get a 360° view over your customers’ behaviors — from orders & invoices to payments or claims
- Improve the speed & accuracy of data extraction & order/invoice retrieval thanks to AI & RPA technology
- Support end-to-end connectivity so that O2C staff can access data in real time & perform tasks remotely
- Integrate with any Oracle® JD Edwards™ Enterprise One ERP or Oracle® E-Business Suite solution
Presented by Diana Eagen, Esker