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B2C Service 21A Release Overview

In this webinar, we’ll cover the 21A enhancements for B2C Service. Join the Oracle CX Service Outbound Product Management team to see what’s new in our latest release.

Presented By:

  • Jeff Wartgow, Vice President, Product Strategy , Oracle Cloud CX Service
  • Harriet Franklin, Senior Principal Product Manager, Outbound Product Management, CX Service, Intelligent Advisor
  • Jodie Knox, Principal Product Manager, Outbound Product Management, CX Service, Knowledge Management​
  • Josh Bowcott, Principal Product Manager, Oracle Cloud CX Service
  • John Ranalli, Principal Product Manager, Oracle Cloud CX Service
  • David Foppen, Senior Principal Product Manager, Oracle Cloud CX Service