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Build a Successful Service-Oriented Business

Title: Build a Successful Service-Oriented Business

Date: November 17, 2021

Start Time: 2:00 p.m. ET

Duration: 30 mins


Many companies have introduced service-oriented business models to maximize revenue. In today’s competitive environment, you need to capture, diagnose, and resolve your customers’ issues quickly and effectively. Unique challenges occur when an issue requires the right spare parts and a qualified field service technician. See a demo of how Oracle’s comprehensive solution schedules, routes, and optimizes your workforce—together with spare parts, returns, and repairs management—to ensure a positive experience for your customers.


Joel De Guzman

Senior Product Marketing Manager

Joel De Guzman imagePrior to Oracle, Joel spent a few years as product marketing manager for supply chain management and ecommerce applications for another ERP company. He was also the product launch manager for their distribution ERP solutions and implemented sales content management applications. Before that, he spent more than two decades with Intel Corporation as an industrial engineer in manufacturing, program manager for supply chain management (SAP) implementations, and marketing manager for software developer relations and partner programs. Joel has a BS in Industrial Engineering, an MBA from the University of California – Davis, and a PMP (Project Management Professional) certification.

LinkedIn Joel De Guzman

Prasanna Venkatesan

Director Advanced Technology Industry Solutions

Prasanna Venkatesan imageC. Prasanna Venkatesan is currently Director of AI and Digital Transformation in Oracle’s Industry Solutions Group. He brings a wealth of experience in building Internet of Things (IoT) solutions across multiple industries for the better part of a decade.
Prasanna has 15+ years of experience from Engineering to Management Consulting and Business Development. Prior to Oracle, Prasanna led solution management and business development for Cisco’s IoT industry vertical solutions group, focusing on Energy, Process and Manufacturing Industry customers. He was among the early members of Cisco’s IoT business unit, where he helped plan and execute the GTM for its first set of products and solutions.
Prior to Cisco, Prasanna was with Management Consulting firm A.T. Kearney in Chicago, where he consulted for clients in the Telecom, Manufacturing and Energy sectors. Among his other roles, he has worked for Cummins Engine Company, Citigroup and The Asian Development Bank.
Prasanna holds a bachelors in engineering from the Birla Institute of Technology & Science, India, a masters, also in engineering, from Purdue University and an MBA from the University of Chicago. While not enjoying the outdoors with his family and friends, Prasannacan usually be found with his head buried in his next Arduino and Raspberry Pi project.LinkedIn Prasanna Venkatesan

Oracle Fusion Cloud Demo Series: Move Your Supply Chain Forward

Today’s top innovators have the ability to discover, produce, and deliver exactly what customers want—and then repeat the process again and again. With unified data and processes on a single platform, you can make innovation more efficient, create value for customers, and increase organizational agility. In this six-part demo series, running September through December, you’ll see Oracle Fusion Cloud SCM in action—and get a closer look at the technologies that can help you deliver continuous innovation—from idea capture to development, and from planning, digital supply chain, to manufacturing to service.

Target audience: Oracle on-premise and Cloud Applications super users, line of business subject matter experts, and Information Technology professionals.

Agenda and speakers:  30-minute interactive live demo sessions; Oracle experts showcase Oracle Cloud SCM tools to turn your best ideas into profitable products, anticipate and adapt to market demand, qualify and source suppliers to turn designs and prototypes into commercialized products, develop digitally connected manufacturing, build a service-oriented business and more.