There are thousands of Chatbots in use today, and if you’ve called or texted a customer services group, then you’ve likely encountered one. Participate in this webinar to understand where Chatbots are in use and their value to both the individual and the organization. The presentation will include both simple and more complex use cases for the implementation and use of Chatbots and Digital Assistants with a modern ERP application. Finally, participants can expect to gain an understanding of what key elements a high-level roadmap for building and maintaining a chatbot should include.
Presented by Chris Cameron, Alexandra Lozano, Babu Chunduru & Nancy Bucher
Part of Quest Experience Week. Click here for more information.