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Oracle Support: Maximize Your Results and Support Experience

Looking for better ways of leveraging Oracle Support resources and tools to be more effective and efficient in your job?

Join Oracle Support expert, Katherine Simpson, as she takes you through Support policies, and best practices on working with Service Requests for faster resolutions and on how you can be more proactive with your Oracle software products

Objectives:

  • Discover Support Best Practices ⇒ How you can be more effective in working with the Oracle Support team and their processes
  • Adopt the My Oracle Support Portal ⇒ How to make it your one-stop shop for all Oracle Support resources
  • Maximize the Support Proactive Portfolios ⇒ How you can find and leverage important Oracle Product resources and tools

Presenter, Katherine Simpson, Oracle