Quest hosted a conversation with Shane Pitman of Griffith University, Chamanthi Weerasinghe of Presence of IT and Rebekah Jackson of Oracle to discuss some of the details of the University’s PeopleSoft Human Capital Management (HCM) 9.2 upgrade and how they are using the software to deliver value at Griffith University.

Griffith University was established in 1971 and was created to be a new kind of university in Australia—one with students at its core, teaching progressive degrees across a range of disciplines, focused on sustainability and deeply connected with the Asia–Pacific region.

Griffith has flourished into a comprehensive, research-intensive university ranked in the top 3% of tertiary institutions worldwide, teaching in all study areas across five campuses in South East Queensland. Their vision is to be one of the most influential universities in Australia and the Asia–Pacific region.

Shane Pitman is Associate Director within Griffith’s Office of Human Resource Management. He assumes overall responsibility for the University’s payroll and staff benefits function, recruitment, selection and appointment activities across the University, as well as leadership for a call center operation called “AskHR”, all of which is underpinned by the utilization of PeopleSoft HCM.

Griffith University has been using PeopleSoft across HCM, Campus Solutions and Financial Management since 2001. The University was on 7.6 before they upgraded to 9.0, and they have recently upgraded to HCM 9.2. Each of these upgrades was done in partnership with Presence of IT, a leading consultancy in Human Capital Management solutions with whom Griffith has a long and successful relationship.

The conversation with Griffith University, Presence of IT and Oracle highlighted a few key points that other organizations should consider as they upgrade to or use PeopleSoft 9.2:

• When upgrading to the latest release, take a thorough and aggressive look at eliminating customizations, lowering your organizations total cost of ownership.
• Upgrading to the latest release allows your organization to remain on the latest support level from Oracle.
• The newer release offers many technology performance and usability enhancements—such as Fluid User Interface—that will increase the overall efficiency of your business processes and your application.

If you want to learn more about Griffith’s approach to PeopleSoft 9.2 and ways it has benefited their organization, check out the full customer story which includes a helpful Q&A portion.