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Customer Spotlight - NYU Langone Health System

Customers are discovering a lot of value that comes from upgrading to PeopleSoft 9.2, specifically in the areas of Fluid and Selective Adoption. I had the opportunity to talk with Wendy Plante, Senior Director of Finance Enterprise Solutions from NYU Langone Health System, about their Selective Adoption strategy.

Key Takeaways

My conversation with Wendy highlighted a few key points that other organizations should consider as they define their Selective Adoption Strategy:

  • Your technical and functional teams working in partnership is key in creating a Selective Adoption Strategy.
  • There isn’t a “right” or “wrong” approach to Selective Adoption.
  • It’s important to define an approach that fits your business needs, and refine it as you learn what works best.

NYU Langone Health System’s Profile

NYU Langone Health System is one of the nation’s premier academic medical centers. Their trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research.

NYU Langone Health System implemented PeopleSoft 9.0 in 2010 and then upgraded to 9.1 in 2013. In 2015, they upgraded to 9.2 and have been updating via selective adoption quarterly ever since. They currently have PeopleTools 8.55.

They use just about everything in Financials and Supply Chain Management, including Inventory, Mobile Inventory, eProcurement, eSettlements, eSupplier Connection, Strategic Sourcing, Asset Management, and IT Asset Management. They also use Human Capital Management (HCM), Customer Relationship Management (CRM) including HR Help Desk and Support, as well as Real Estate Management.

If you want to learn more about NYU Langone Health System’s approach to Selective Adoption, check out the full customer story which includes a really helpful Q&A portion. We’ll delve further into topics such as Financials and Supply Chain Management, Asset Management, HCM and more at COLLABORATE 18, April 22-26! Also, feel free to follow us on Twitter with the hashtag #c18lv.

Customer Spotlight - NYU Langone Health System