Capella University On Rethinking Their PeopleSoft Upgrade Mentality
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Posted by Quest Customer Learning Team
- Last updated 10/06/19
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Christina Yue, Customer Learning Manager sits down with Aaron Engelsrad, Senior PeopleSoft System Administrator at Capella University to talk about their recent change from an “upgrade” to “update” mentality.
Key takeaways:
- It’s a big team effort
- Help the team understand their role
- It requires a change in mindset
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