How to Succeed with Chatbots in PeopleSoft
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Posted by Quest Customer Learning Team
- Last updated 5/10/21
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Presented at RECONNECT Envision 2021
Session ID: 101180
Several customers are already in production with Chatbots in PeopleSoft. Learn how they successfully deployed their chatbots and how they continue to improve them. These customers will relate how they achieved greater success rates than with human agents, that their bots are available 24/7, and how they received phenomenal user satisfaction.
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