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Managing Match Exceptions

Presented at RECONNECT Dive Deep 2021

Session ID: 101720

Jefferson Health is working towards streamlining one of the most critical Accounts Payable Match Exception business processes.

In this presentation, we will share our journey and effort to optimize Match Exceptions. Some of the topics that will be covered but not limited to root causes of common exceptions, Hand-off workflow documents to show how each area is engaged in exception resolution, and some relevant areas. We will present how Jefferson has taken advantage of delivered Match Workbench to assign, track and report on Match Exception rules across our functional teams such as Purchasing, Strategic Sourcing, Receiving, and Accounts Payable.

We will demonstrate how we used Match Exception workbench in Accounts Payable WorkCentre to Assign Match Exception to the concerned functional team among the 4 teams.

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Managing Match Exceptions