RECONNECT 22: Special delivery at Sarasota Memorial: Welcome Benny (benefits) and Penny (payroll) our first Chatbots
Posted by Quest Customer Learning Team
- Last updated 11/07/22
Presented at RECONNECT 22
Session ID: 101550
Wondering if Chatbot technology is something your organization can utilize? How difficult it is to get started? How long does it take? Will it be used once in place? What does support look like after implementation? The first half of the session will walk you through our adventure of implementing Oracle Digital Assistant with PeopleSoft Benefits & Payroll Chatbots at Sarasota Memorial Health Care System. We will share how we got started and why, go over our approach, and highlight some challenges we faced along the way. That will be followed by an interactive discussion.
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