Presented at INFOCUS Envision 2021

Session Id: 101640

Established JD Edwards customer, Oshkosh Defense, recently upgraded ?to EnterpriseOne 9.2. Change, Communication & Training were critical elements of supporting this long standing EOne community as they adopted the new system, processes, shed outdated spreadsheets, and optimized the new tools. A comprehensive change program, multi-channel communications network, and training through SME led workshops, eLearning and documentation made an integrated and choreographed move to the new platform. This upgrade also provided an opportunity to move away from Oracle’s User Productivity Kit (UPK) and simultaneously implement a new employee performance support tool to more effectively assist the people and the processes that make new and upgraded systems a success.

Objectives

Find out how iLearnERP partnered with Oshkosh Defense to train users in the EOne Academy on the net change of World to E1, JDE 9.2 Navigation and key tools release features.

Learn how iLearnERP supported Oshkosh Defense through the process of selecting a UPK replacement tool, and how they delivered a SME training program so that experts learned how to use the newly selected employee performance support platform.

Discover how iLearnERP analyzed project needs, completed curriculum design, and developed compelling training content in tandem with a comprehensive change program that strategically supported the capabilities necessary for successful adoption.

April Favara, iLearnERP