Stop Automating Bad Processes: Improve Processes as You Implement Your HCM
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Posted by Quest Customer Learning Team
- Last updated 6/08/21
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Presented at HCMWorld2018 by Wagstaff
We use HCM to automate processes. Unfortunately, bad processes that are automated are still bad processes. As a result, our investment in HCM does not produce the ROI we were hoping for. Without taking the time to evaluate and improve processes we cannot achieve increases to efficiency and performance. In this session, Dr. Wade Larson will present a case study of a mid-size company’s journey to revamp all Talent Management processes in performance, succession planning, training, recruiting, and more to achieve a 20% increase in efficiency within HR and a 10% increase in efficiency for managers. This session will also provide specific steps and metrics participants can use to recognize and improve processes right away.
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