Presented at RECONNECT Dive Deep 2021

Session ID: 101180

Do you want your users to have a unified, conversational interface to look up personal information, submit actions or request services in PeopleSoft? 

Introducing the PeopleSoft Intelligent Chat Assistant from Oracle (PICASO).  Join us to learn more about this consolidated, single point access digital assistant where users can enter requests like, 'show my paycheck', 'get my latest expense report', 'lookup John's contact information' and much more.

Presented at RECONNECT Dive Deep 2021
Session ID: 100310

Conversational Interfaces have been around for a long time. With PeopleSoft Chatbots, organizations can now take an internal support function and automate it through a Chatbot. We’ll look at how chatbots work, the delivered Oracle chatbots, how to build your own, pricing, and Oracle use cases.

Objectives:
•Understand how PeopleSoft Chatbots work by puling back the covers on how to implement Chatbots. See demos of chatbots in action and even modifying the output.
•Understand Oracle Digital Assistant.
•Understand Pricing and specific Use Cases

Presented by:
Cameron McClurg, SpearMC

Presented at INNOVATE 2021

Session ID: 100340

Learn more about how Oracle Digital Assistant can help your employees to engage more, and how to replace manual processes with a chatbot conversational experience.

Presented at INNOVATE 2021

Session ID: 100750

Join Mike Spalding from Yum! Brands and Keegan Olson from Apex IT in an interactive session describing how Yum! now leverages Oracle Digital Assistant and HCM Cloud Help Desk to deflect and efficiently manage inquiries coming into their HR organization. Digital Assistant allows employees to get answers and perform several HR transactions in an easy-to-use and conversational experience.  Help Desk enables the HR team to efficiently manage, work and resolve employee inquires coming from digital assistant, inbound calls and emails in a centralized and reportable application within HCM Cloud.

Presented at INNOVATE 2021

Session ID: 100180

This session will analyze the impact of the advance towards Artificial Intelligence in Digital Assistants transforming the user interfaces as we knew to a new form of interacting with corporate applications such as E-Business Suite or Cloud SaaS.

If you have invested in Oracle Cloud SaaS, let’s see how you can add new sources and make a smooth implementation of the “Digital Assistants” for areas such as Payables, Receivables, or Projects gaining operational efficiencies.

Don’t like what it comes out of the box for Oracle SaaS, don’t worry, we will demonstrate how you can agilely build a Digital Assistant for your existing or new applications almost without limits utilizing Oracle Autonomous Mobile Cloud Service.

We will go over the latest news and samples of how to get to work (or customize) components in the Oracle Digital Assistant Platform: Skills, Channels, Analytics, Integrations, and Data Management.

Presented at INNOVATE 2021

Session ID: 100700

Are you deploying or have you deployed Digital Assistant (ChatBots) for your Oracle Applications deployment?  Or considering deploying and wondering what the effort might be?  Oracle Digital Assistant for Oracle Applications, such as the HCM ChatBots/Skills, hold the promises to make your users much more productive - promises that do require “care-and-feeding” like any AI technology.  In this session, we will discuss best practices in deploying and maintaining your Digital Assistant for Oracle Applications, so iteratively it can become smarter over time and become more accurate in understanding end user utterances.  We will go through the common “Care-and-Feeding” cycles, as well as case studies of live customers.

Presented at INNOVATE 2021

Session ID: 100690

Have you ever want to simply ask your Oracle Application to complete your task or get information through a conversational user interface?  You can now simply Ask Oracle Applications to complete your ask across ERP, HCM, and CX.  In this session, we will explore the Digital Assistants and Skills (ChatBots) that have been embedded and delivered with Oracle Applications - HCM Cloud, ERP Cloud, CX Sales and Service, EPM Cloud, and many more.  We will discuss how these pre-build ChatBots can greatly accelerate user adoption of your Oracle Application implementations, and help your users to become even more productive.  We will also discuss how you can easily customize and extend these pre-build skills to suit your particular requirements.  Lastly, we will discuss roadmaps and upcoming innovations for Oracle Digital Assistant for Oracle Applications.

Presented at RECONNECT Envision 2021

Session ID: 101110

Come to this session to see the latest functionality in PeopleSoft’s Chatbot and Analytics for Procurement.  Learn about planned enhancements that interact with your Bidders and Suppliers. 

See the latest chatbots in action including the new Digital Assistant that allows you to have one single entry point for your users to ask questions about expenses, procurement etc.

Information is power!  Discover how your organization can attain a unique insight into your procurement data leveraging Kibana Analytic Visualizations.  Find out how users can identify and take corrective action against procurement bottlenecks and much more.

Presented at RECONNECT Envision 2021

Session ID: 100500

Conversational Interfaces have been around for a long time.  With PeopleSoft Chatbots, organizations can now take an internal support function and automate it through a Chatbot.  We'll look at how Chatbots work, Delivered Chatbots, How to build your own, Pricing, and Use Cases.

Presented at RECONNECT Envision 2021

Session ID: 101210

Oracle Digital Assistant (ODA) serves as the platform for PeopleSoft Digital Assistants. Come to this session to discover the power of the ODA platform and how you can use it do deploy PeopleSoft conversational interfaces and more.