Tag: Chatbots

Presented at Quest Experience Week (QXW) - Cloud Day

Chatbots are increasingly becoming more common in Enterprise and Institutions. Most started with simple use cases such as a simple FAQ bot, but in many cases are rapidly hitting the limits of simple Chatbots can do. In this session, we will discuss various enterprise and institutional use cases for Chatbots. We will explore pre-built integration and templates that conversational-enable your Oracle Application deployments. We will also cover the latest innovations in conversational AI technologies – AI-powered Voice engine that you can train, true native multi-lingual support, and Digital Assistants combined with Process Automation to fully realize the promise of what conversational AI can offer.

There seem to be several key factors that are important to enterprises today in regard to conversational AI, including seamless connections with both customers and employees, business agility, continuity, and recovery. Technology has a very important role to play in employee productivity, operational efficiency, work collaboration, speed to market, agile business, supply chain insights, and online engagement. These are all things that conversational AI and digital assistants bring to the table.

During Quest Forum Digital Event: Emerging Technology Day, Oracle's own Joe Huang discussed his tips and best practices for implementing great digital assistants for Oracle applications.

Presented at RECONNECT 20

Conversational Interfaces have been around for a long time.  With PeopleSoft Chatbots, organizations can now take an internal support function and automate it through a Chatbot.  We'll look at how Chatbots work, Delivered Chatbots, How to build your own, Pricing, and Use Cases.

PeopleSoft HCM Update Image 35 was recently released, and it contains a long list of helpful new features.

Quest Forum Digital Event 2020

In this session learn about Lutron’s journey to modernize their ERP from 9.0 to 9.2 – how they rolled out and leveraged AIS/Orchestrations to achieve end-to-end robotic process automation (RPA), while saving hours of employee time and improving accuracy. Some of the use cases that will be demonstrated include Company Setup & creating Business Units, new Chart of Accounts, Branch Plant, Item Branch, Get Next Number/UPC, Calculate Sales Price, Launch Automations from Dashboards & more.

Quest Forum Digital Event 2020

Chatbots are an exciting addition to PeopleSoft's user interface. They enable users to interact with enterprise applications in a natural, intuitive, and conversational way. PeopleSoft has delivered the Chatbot Integration Architecture to simplify deploying chatbots in PeopleSoft applications. It can also be used for building custom chatbots.  Learn about what Oracle provides to develop and deliver chatbots, what you need to get started, and how you can deploy chatbots in your applications. See some examples of delivered chatbots.

Quest Forum Digital Event 2020

Chatbots are quickly becoming a popular way for people to get the information they need from an organization in the consumer world. Come to this session to learn how Chatbots are becoming more and more prevalent in the world of Human Resources for employees, managers, and administrators to initiate transactions and look up information in PeopleSoft. You will learn about the latest chatbots available in PeopleSoft for all customers as well as what is planned in the PeopleSoft roadmap. You will also see a demonstration of how the Oracle Digital Assistant application works to convert regular chat conversations into actionable transactions via PeopleSoft.

Quest Forum Digital Event 2020

Use the latest technology on robotics, machine learning & Oracle chatbots to create the future with AI.  We will explore how to leverage and integrate robotics & machine learning into your companies tech plan.  We'll show the state of robotics and how you can test and use this technology to create the future.

Quest Forum Digital Event 2020

ChatOps is an automation model connecting users and tools to processes through messaging applications. It leverages the simplicity and familiarity of chat to empower users to interact directly with applications and databases, retrieving information, and performing work in real-time. Done right, ChatOps is a safe, agile way to minimize or eliminate tedious, repetitive operational tasks and reduce workloads. Virtually anything can be automated or called via ChatOps through simple commands—from self-service password resets, to initiating reporting cycles, to running ad hoc refreshes of development environments—all without granting end users access to a database or application.

This session covers:
-Connecting Oracle databases in the Cloud or on-premises to chat services via REST
-Considerations for building database APIs to handle ChatOps interactions
-Methods for securing communications between the database and application
-Practical examples of ChatOps integrations