ORACLE CLOUD CX CX – Service: Fusion Service Roadmap Highlights – 24A and 24B Description: Join the Oracle Service Product Management team to learn about the exciting new features planned to be included in upcoming updates to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented…

ORACLE CLOUD CX CX – CPQ: Oracle CPQ Center of Excellence for the CPQ Pricing Portal Deep Dive 102 Description: Join the Oracle CPQ Center of Excellence for CPQ Pricing Portal Deep Dive 102. COE will continue from Oct 31 session CPQ Pricing Portal Deep Dive 101. Topics covered will include legacy methods for implementing…

ORACLE CLOUD CX CX – General: Digital Experience for Communications (DX4C) - Launch: 24A Quarterly Release TOI Description: The session will cover the enhancements and key features of DX4C - Launch released in 24A. The session will be beneficial to all users of DX4C - Launch. Presented by: Shruthi Kallaje, Senior Principal Product Manager, Oracle CX…

ORACLE CLOUD CX CX – Service: Asset-based Service Overview and Demo Description: Oracle Fusion Service Product Management will be hosting a live webinar on December 1st, 2023. Where the team will be giving an overview and demo of Asset-based Service. Presented by: Jeff McCrory, Senior Principal Product Strategy Manager, Oracle Fusion Service Scott Sloan, Product…

ORACLE CLOUD CX CX – Service: B2C Service Release Highlights – 23D Description: Join the Oracle Service Product Management team for a presentation detailing the new B2C Service (aka Service Cloud; RightNow) features and functionality released in 23D. This session will be beneficial to all users of Oracle B2C Service. Presented by: Kent Swartz, Director…

ORACLE CLOUD CX CX – Sales: Oracle Commerce Updates Description: What's new in Oracle Commerce & what's coming next. Presented by: Alistair Galbraith, Senior Director, Product Management, Oracle CX Michelle Brusyo, Senior Director, Product Management, Oracle CX Sales PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community…

ORACLE CLOUD CX CX – Sales: Subscription Management Release & Roadmap Highlights Description: Join us as we discuss Subscription Management release & roadmap highlights. Presented by: Sudeep Vaidyanathan, Director, Product Management, Oracle CX Sales Vijay Rajkumar, Senior Director, Contracts Product Management, Oracle CX Sales Michelle Brusyo, Senior Director, CX Outbound Product Management, Oracle CX Sales…

ORACLE CLOUD CX CX – Service: Fusion Service Roadmap Highlights - 23D and 24A Description: Join the Oracle Service Product Management team to learn about the exciting new features included in the latest update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented by: Toni…

ORACLE CLOUD CX CX – Service: B2C Service Roadmap Highlights – 23D and 24A Description: Join the Oracle Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial to all users of…

ORACLE CLOUD CX CX – Sales: Automate with Routines Description: Learn how Routines can help you automate data hygeine and activity management. Presented by: Adam Thomas, Senior Product Manager, Oracle CX Sales Jaya Sridhar, Director, Product Management, Oracle CX Sales Marta Studinger, Senior Principal Product Manager, Oracle CX Sales PLEASE NOTE: In order to attend…