ORACLE CLOUD CX CX – Sales: Redwood Sales: Elevate Your CRM Experience! Description: Embark on a transformative journey with our latest innovation, Redwood Sales – a game-changer in CRM user experience! We are thrilled to present a dynamic session that will immerse you in the cutting-edge features and enhancements that redefine the way you engage…

ORACLE CLOUD CX CX – Field Service: 24B Release Deep Dive Webinar Description: Oracle Field Service product experts will host a live webinar on May 22nd. We will review new feature enhancements, demo new product functionality, and host a live Q&A. Presented by: Faiza Tajammul - Vice President, Product Management, Oracle Field Service Toni Smith…

ORACLE CLOUD CX CX – Service: Routing 101 Description: Oracle Field Service is the market leading Field Service Management Solution, built from the ground up in the cloud, with innovative AI and ML technology at its core – OFS powers the automated scheduling of some of the largest field service organizations around the world. In…

ORACLE CLOUD CX CX – Sales: Summarize Easily With Rollup Metrics in Redwood Sales Description: Rollups is a framework used extensively throughout the Redwood account experience, and now it's possible to dive into a rolled-up value to explore the activities or transactions that it's made up of. Presented by: Sandeep Chowdhury - Product Manager, Oracle…

ORACLE CLOUD CX CX – CPQ: Key highlights and best practices related to CPQ 24B Description: Join the Oracle CPQ Center of Excellence team to see how to best take advantage of the latest updates in release CPQ 24B. The COE team will dive into key functional areas and outline best practices on how you…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service - Release Details - 24B Description: Join the Oracle Service Product Management team for a presentation detailing the new Features and functionality included in the 24B update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented…

ORACLE CLOUD CX CX – Sales: Account Hierarchies As Part Of The Account Experience With Redwood Sales Description: Information about a customer account hierarchy is now a mainstream feature within the overall Redwood account interface. In addition to sellers being able to visualize and inspect their parent and child accounts in an interactive viewer, information…

ORACLE CLOUD CX CX – Sales: Empower Managers to Hold Reps Accountable for Their Sales Forecast with Redwood Sales Description: Witness firsthand how sales forecasting in redwood empowers managers to hold reps accountable to their forecast commit, establish clear expectations, regularly review progress, encourage open communication to address any challenges or discrepancies in forecasts and…

ORACLE CLOUD CX CX – CPQ: Oracle CPQ Quarterly Roadmap Update Description: Oracle CPQ Quarterly Roadmap update presented by the Oracle CPQ Product Management Team. Join us as we outline what is on the CPQ Development Roadmap. This session is specifically designed for Customers and Partners, but Oracle staff will find the information helpful as…

ORACLE CLOUD CX CX – Service: Oracle B2C Service - Roadmap Highlights - Release 24B and 24C Description: Join the Oracle B2C Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial…