Tag: PeopleSoft Human Capital Management

RECONNECT 22 is where PeopleSoft users of all levels and from around the world can dig into new releases, dive deep into practical learning, get new ideas from best practices, see what others are doing with their PeopleSoft systems and hone their core PeopleSoft skills. View sessions

Presented at RECONNECT 22
Session ID: 101180

Come to this session to learn what you need to do to implement extended absences in PeopleSoft Absence Management. We will cover everything from planning to configuration to any development that may be needed. We will also share any potential challenges and best practices that you should take into consideration.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/06/22

Presented at RECONNECT 22
Session ID: 101090

Come to this session to learn how you can use Direct Deposit in Payroll for North America to process Off-Cycle Direct Deposit on an On-Cycle. You will also learn about NACHA regulations impacting bank account encryption, and see what additional configurable options are planned for supporting Employee Self-Service Direct Deposit.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/06/22

Presented at RECONNECT 22
Session ID: 101780

In a July 2022 press release, Gartner predicted that chatbots will become the primary customer service channel for a quarter of organizations within the next five years. Uma Challa, Senior Director Analyst at Gartner added a critical caveat to this prediction. “When designed correctly, chatbots can improve customer experience and drive positive customer emotion at a lower cost than live interactions.” Chatbots. Digital assistants. Alexa. Siri. Hey Google. No matter what you call them, the “why” behind a chatbot’s project makes all the difference between a painful failure and a transformational tool. Users don’t want a toy, they want their questions answered quickly, their lives made easier, and their time spent wisely. Your goal should be to automate painful processes for your users. Join Andrew Bediz, IntraSee co-founder and Managing Director, and Paul Taylor, CEO of Gideon Taylor on Wednesday, October 12th at 2:45 EDT as they share how to look at a digital assistant project as an automation and service endeavor instead of making a cool chatbot. Learn how IntraSee and Gideon Taylor are automating from A to Z, from user support to business processes outcomes with Ida and eForms. We look forward to answering your most pressing questions. Please join us!

Presented at RECONNECT 22
Session ID: 100350

This session is targeted at customers who have already implemented PeopleSoft Benefits Administration FLUID Open Enrollment and/or FLUID Life Events. If you haven't implemented yet, come ready to learn as experience customers share tips & tricks, discuss lessons learned, and share enhancement requests.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/01/22