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Distinguished Service Award Winner Spotlight: Pamela Ingram

Learn more about one of our 2020 Distinguished Service Award winners Pamela Ingram! Distinguished Service Awards are given to members of the community who have been recognized as those who embody Quest’s core values.

With the current environment in mind, our community depends on individuals and companies that go above and beyond for others now more than ever. It seems like a fitting time to recognize those that have been distinguished contributors to our community over the past year.

There were Distinguished Service Awards given out within these 11 categories:

  • Quest Chairman’s Award
  • Newcomer Award
  • User Group Distinguished Service Award
  • Customer Content Contributor Distinguished Service Award
  • Oracle Employee Distinguished Service Award
  • Business Partner Distinguished Service Award
  • Quest Networking Distinguished Service Award
  • Standing Ovation Award
  • Friend of Quest Award
  • SELECT Journal Editor’s Choice Award
  • Ken Jacobs Award

Pam was awarded the Quest Networking Distinguished Service Award, which goes to a user that frequently participates in Quest’s networking opportunities – both online and at face-to-face conferences. The recipient has a history of building relationships and offering consistent support and advice.

Thank you to Pam and the rest of this year’s award winners for their time and service!

2020 Distinguished Service Award Winner: Pamela Ingram

Pamela Ingram, Hennepin County

Tell us a little about your company.

Hennepin County is the largest of 87 counties in Minnesota. We are physically located in Minneapolis. We have been on PeopleSoft for over 10 years, using HCM, ELM, and FSCM.

What is your job title and what do you do in your role?

My job title is IT Manager, working title is PeopleSoft Finance Functional Manager. I am responsible for managing the 9 functional analysts supporting the PeopleSoft system as well as Paymentus online solution and iNovah cashiering system.

What Oracle product do you use and what do you like most about it?

We use Peoplesoft. What I like most about it is the ever-changing nature of the product. Always learning something new and looking for how the product can solve business problems and improve our processes.

How long have you been involved with Quest?

I have been involved with Quest since 2015.

How have you benefit from being part of Quest Oracle Community?

I jumped right in by presenting at conferences (scared to death to speak publicly), I am very glad I did because I have developed relationships with many people from across all kinds of businesses. It has helped me understand the PeopleSoft product much better and has provided a network of people to ask questions and learn from. Our County is better at using the product because of our engagement in the Quest Community.

What’s one interesting fact about you?

I love being outdoors at our cabin in Northern MN.

Do you have any children or pets?

I have 3 boys Matt (27), Tyler (25), and Seth (20) –  and 1 dog Bella.

Thank you again to this year’s award winners for everything you do for the Quest Oracle Community!