Christina Yue, Customer Learning Manager |
With a team of 3,900 employees operating throughout the U.S. and Canada, Overhead Door Corporation manufactures doors for residential, commercial, industrial, and transportation applications.
As Overhead Door Corporation set out to update processes with Oracle HCM, they made sure to maximize success by forming a close relationship with Oracle. This took place by:
- Treating Oracle as a strategic partner and not a tactical supplier
- Cultivating a CSM relationship
- Attending Open World and HCM World
- Treating Oracle as an extension of the team
- Actively engaging in the community
This partnership, combined with Overhead Door’s commitment to abandon old-school practices for new technologies, helped the company move from an eight-week paper-heavy annual enrollment to a two-week online annual enrollment.
The positive results of this transition included 1,040 recovered HR hours. Today, Overhead Door’s HR team spends those hours strategically Improving the wellness program, tweaking the onboarding experience, and increasing employee communications and engagement.
Overhead Door’s implementation ended with the successful completion of these nine goals:
- Have a modern, up to date HRIS
- Offer ESS and MSS
- Provide online enrollment
- Get away from paper forms
- Qualified Life Event changes
- Annual enrollment online
- Instant benefit confirmation
- Metrics, reports, dashboards
- Go live with no impact on employees
To learn more about the key lessons from Overhead Door’s Oracle implementation, click here.
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