Presented at RECONNECT Dive Deep 2021
Session ID: 101410
Designed to accelerate user learning and adoption through step-by-step transaction guides, Oracle Guided Learning (OGL) features can also be used to manage change communications, introduce new products and features, and so much more. This session will cover how Kaiser Permanente leverages each of the Oracle Guided Learning (OGL) features in a raise awareness, support business processes and more.