Hear how the City of Seattle transformed our training approach by migrating from UPK to Oracle Guided Learning (OGL). OGL is an in-application, guided learning and processing tool that walks users through processes in PeopleSoft. This session will provide an overview of the OGL tool, how it is used in PeopleSoft and how the City of Seattle implemented it in order to facilitate more efficient learning of the system. We will also discuss lessons learned from the initial implementation and plans to use it to support the adoption of fluid.
How the City of Seattle Implemented Oracle Guided Learning: An Overview, Case Study, and Lessons Learned
Watch the full-length video
Premium Content: access is limited to Quest Corporate and Professional members.
Membership has its perks. Get unlimited access to the latest Oracle updates, event session replays, strategic content centers and special members-only programming, plus big discounts on conference registration, with a Quest Corporate or Professional membership. Quest is where you learn.