How to Succeed with Chatbots in PeopleSoft

Quest Customer Learning Team

4 years ago

Presented at RECONNECT Envision 2021

Session ID: 101180

Several customers are already in production with Chatbots in PeopleSoft. Learn how they successfully deployed their chatbots and how they continue to improve them. These customers will relate how they achieved greater success rates than with human agents, that their bots are available 24/7, and how they received phenomenal user satisfaction.

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