Love Is in The Air: PeopleSoft and Me

Quest Customer Learning Team

4 years ago

Presented at RECONNECT 20

See how a U.S. Department of Energy (DOE) contractor with over 5,000 users transitioned from hating PeopleSoft to loving PeopleSoft because it started loving them back. Savannah River Nuclear Solutions, LLC, (SRNS) developed a unique collaboration for incorporating improvement ideas for PeopleSoft into a Continuous Rapid Improvement Event (RIE) which engages the users alongside the functional and technical PeopleSoft teams to solve real process issues. This engaging methodology has resulted in improved use of delivered PeopleSoft functionality to greatly improve process efficiencies resulting in both hard- and soft-dollar cost savings at Savannah River Site.

To be completed by Karen Degange

Presented by

Karen DeGange, Savannah River Nuclear Solutions

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