Presented at BLUEPRINT 4D 2024
Session ID: P-039123
During this session: we will delve into the journey of building and nurturing our Choctaw Nation Oracle Cloud Support Team. We will highlight how a team: that is effectively ten percent of the organization's IT department: has successfully managed to set the standard for project and system support. Key topics will include insight into our tailored Project Life Cycle: an exploration of our commitment to continuous learning: how we have successfully customized our project and support approaches: and an honest look into our decision to manage Oracle Cloud autonomously: what we've learned: and how we continue to improve. Come along with us on this enlightening journey as we share the strategies: triumphs: and most importantly: the challenges that have bolstered the Choctaw Nation Oracle Cloud Support Team to new heights.