Presented at BLUEPRINT 4D 2024
Session ID: P-031614
The Virginia Community College System consists of 23 colleges that were all interested in automating student support with an Artificial Intelligence assistant (AI-based digital assistant). This presentation will cover our project to roll out an Oracle Digital Assistant (ODA) which has system-wide knowledge coupled with an understanding of each college to create a personalized experience for every student. We will go through our methodology: challenges: pitfalls: to date the results: and end with a live demo. If you want to roll out AI at scale: this session is for you!