RECONNECT Oracle Guided Learning – End User Training made easy

Quest Customer Learning Team

1 year ago

Presented at RECONNECT Dive Deep - Virtual 2023
Session ID: 100420

Kaiser Permanente implemented Oracle Guided Learning (OGL) which walks PeopleSoft users step-by-step through transactions. With Oracle Guided Learning, users have access to real time guides that show users how to enter transactions that may be complex or rarely used in the system. Kaiser Permanente created over 340 guides across 14 PeopleSoft Finance and Supply Chain modules. Come hear an overview of the benefits of OGL as well as see a demo of OGL Grants guides. 1) Learn about the features and benefits of Oracle Guided Learning 2) See examples of how KP has implemented Oracle Guided Learning 3) Learn about KP’s approach to implementing and things to consider for implementing OGL

*This session is CPE Eligible.

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