Presented at RECONNECT 20
Fluid Discussion Service in PeopleSoft provides an alternative communication channel for application users like Employees, Managers, Administrators to collaborate online seamlessly by sharing comments, documents etc. in context to a specific business function.
When used effectively, this service can improve employee engagement and result in faster incident resolution, due to collaboration among peers and administrators.
This session includes a live demo of configuring and using Fluid Discussion service. In addition, it also includes best practices on enabling security for different user groups.