Presented at INFOCUS 2024
Session ID: P-049426
In this case study, the client had multiple Oracle SaaS integrations (e.g., Oracle Field Services Cloud, Product Hub Cloud, Sales Cloud, Demantra, and others) with the JD Edwards ecosystem, rolled out across multiple countries.
However, the client faced challenges when integrating Oracle CPQ with JD Edwards. This limited the client to resorting to a Fixed Bill of Material (BOM) instead of a Configure-to-Order (CTO) process, which was better suited to their business.
Birlasoft was selected as the partner of choice to help them implement the following:
1.Full-scale integration between OSC & JDE
2.Implement CTO process in CPQ & JDE
3.Implement integration between CPQ & JDE
This solution highlights were:
1.Developed a CPQ & JDE real-time interface using Oracle Service-Oriented Architecture (SOA) and JDE Orchestrator.
2.Made no changes in the standard JDE sales order application and master business functions.
3.Leveraged CPQ to configure the item using select options and integrated directly with JDE workorder parts list to help avoid creating a unique item and JDE BOM.
4.Configured “09” (Manufacturing Last Cost) for the CTO items to align with the standard cost requirement across components.
5.Incorporated notifications and emails into the solution for optimized error management.
This session is eligible for NASBA credit.