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Users are from Mars; the IT Staff is from Venus

Have you noticed that your company is multi-lingual? There 's an IT language, and a language that the user community speaks. When the different parties interact, there is often confusion created by the differences in perspective. This session will help you identify the gaps between the two, and strategies on how to bridge those gaps. Narrowing the gaps can lead to increased efficiencies and a better working environment. Come and enjoy a fresh perspective on how to improve communication within your organization!

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