Tag: JD Edwards

Presented at INFOCUS 22

This session features a condensed overview and demo of our unique-to-the-market CatEyes for JD Edwards monitoring solution.
Seeing is believing!

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/17/22
Nov 17 @  11:00am

Setting-up and maintaining security in JD Edwards can be complex and time consuming. In part 1 of this session, we talked about role assignments and reporting related to user access. In this session, we’ll be demonstrating how you can simplify the management of data, including standard security and UDO records, task views and menu filtering.…

  • Quest Customer Learning Team
  • Webinars

Presented at INFOCUS 22

The ability to pinpoint performance or functionality issues’ Root Cause fast is critical to prompt resolution and avoiding recurrences and business impact.

We’ll present some important business Use Cases of utilizing full transaction monitoring visibility to accurately diagnose & resolve some common JDE issues you’ve probably seen!

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/15/22

Presented at INFOCUS 22

Utilizing CatEyes for JD Edwards, we’ll demonstrate using deep visibility to look inside Application, Integrations, and Jobs in Production.

Get at the exact cause of performance issues.
Get deep insight for comparisons. Why did today’s job run fine and the same job yesterday run slow?
Discover optimization opportunities.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/15/22

Presented at INFOCUS 22

BYOUC - Bring Your Own Use Case! We’ll vote and cover your topics.

Getting to WHY in record time – the Advanced session!

The ability to pinpoint performance or functionality issues’ Root Cause fast is critical to prompt resolution and avoiding recurrences and business impact.

In this session, we’ll dive deeper into more Use Cases, including your own, of utilizing full transaction visibility to accurately diagnose & resolve JDE performance issues.

** Recommended to attend or listen to the ‘Pinpointing the Root Cause’ session from Tuesday afternoon in advance so we’re ready to dive into the deep end!

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/15/22

Presented at INFOCUS 22

Utilizing CatEyes for JD Edwards, we’ll demonstrate using deep visibility proactively for Application, Integrations, and Jobs in Production.

Proactive alerting – know issues are starting (at any layer) before business and user impacts occur.
Baselining/trending for Jobs and critical BSFNs/SQL queries.
Identifying the Impact – how many users/integrations are impacted and is the problem worsening or improving?

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/15/22

Presented at INFOCUS 22

Your Buyers, Agents, and Sales Personnel are increasingly asking for more from your web sales channel. Going beyond basic ordering we’ll review examples of robust JDE real-time integrated commerce portals. We’ll review the following:
• Salesforce.com Integration: Contacts, Case Management
• Agent ST/OT Management
• Pricebook: PDF or Excel, On-Demand, Graphics, Adv. Pricing, BP Inventory
• AR Invoice: Email PDF Management & Payment
• AR Portal: Customer Online Bill Pay (Card or ACH), Auto-Pay, Statements, Receipts, Unapplied Cash, etc.
• Returns: Client/Product-Based Workflow Process
• JDE Integration: Orchestrator, BSFN, Queries, Media Objects, UDC, Calendar, Cat/Status Codes & More
• Ordering: Basket Pricing, Change Order, Media Object Integration for Description, Item Restrictions, Order Splitting, Alt. Item # Search, On-Behalf Of, Offline, Custom Catalogs

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/15/22

Presented at INFOCUS 22

Join us to see a better way to manage attachments when printing out an order. PrintCue Attachment Printing for EnterpriseOne allows you to collect all related documents, links and PDFs attached to Work Orders, Equipment Master records, Item Master records, and Purchase Orders and AUTOMAGICALLY print them as a single “Packet” the way you want and need.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/15/22

Presented at INFOCUS 22

Join us to see how AMS Purchase Request Workbench can revolutionize your purchasing process. Flexible approval route selection and audit trail conversation log between requestor and buyer are just two of the features of this solution.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/15/22

Presented at INFOCUS 22

Asset Management Solutions is pleased to announce the availability of the Planned Component Replacement (PCR) module for JD Edwards CAM. With PCR you will now have the ability to define and track rotable/rebuildable spare components and perform Fit /De-Fit actions to replace them when the time is due.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/15/22