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Oracle Cloud CX - Service: Unleash Agentic AI in Service with the Data You Already Own

ORACLE CLOUD CX

CX – Service: Unleash Agentic AI in Service with the Data You Already Own

Description:

Agentic AI is transforming service operations by putting enterprise data to work. In this session, see how embedded AI in Oracle Service leverages all Fusion application data from ERP, supply chain, product, contract, warranty, service history, and subscription to automate and accelerate outcomes—helping to reduce cost, manual effort, and resolution time. Learn how Oracle AI Agent Studio empowers teams to build custom AI agents that optimize and automate unique service workflows. Discover how this approach drives measurable efficiency, boosts consistency, and helps your business deliver smarter, more scalable support.

Presented by:

  • Seth Singer – Senior Product Manager, Oracle
  • Vimal Chopra – Senior Director, Product Management, Oracle
  • Paul Relf – Senior Director, Product Management, Oracle

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.