Tag: Artificial Intelligence
Learn how Oracle Customer Connect and AI Success Navigator help cloud customers improve adoption, release readiness, and innovation.
- Quest Customer Learning Team
- Blogs
- 6/16/26
Learn why Enterprise Data Management is the foundation for AI success and how clean data prevents AI hallucinations.
- Quest Customer Learning Team
- Blogs
- 6/15/26
Discover how Oracle’s AI-powered agentic applications are transforming enterprise work from task management to outcome-driven execution.
- Quest Customer Learning Team
- Blogs
- 6/15/26
See how Little Rapids transformed JD Edwards manufacturing data into actionable Power BI insights to improve visibility, KPIs, and shop floor performance.
- Quest Customer Learning Team
- Blogs
- 6/15/26
See how Sarasota Memorial Health Care used AI, PeopleSoft, and automation to streamline non-PO invoice processing with minimal manual effort.
- Quest Customer Learning Team
- Blogs
- 6/15/26
This session was presented at BLUEPRINT 4D 2026.
In this session, we introduce AI agent–driven business process automation—powered by ACRA Agentic AI—as the next evolution of enterprise transformation. By enabling intelligent agents to operate seamlessly across JD Edwards and connected systems, organizations can orchestrate end-to-end processes, enforce governance, and execute workflows autonomously across critical business functions. Discover how to build a scalable automation strategy that complements existing tools such as Orchestrator and RPA—delivering measurable outcomes, increasing agility, and enabling continuous, intelligent execution across the enterprise.
The following session is eligible for the following CPE credit: NASBA
Speaker: Darwin Thangappan, ASIR Inc.
- Quest Customer Learning Team
- Recordings & Presentations
- 6/01/26
This session was presented at BLUEPRINT 4D 2026.
Oracle Fusion ERP has long served as a system of record, capturing transactions, enforcing controls, and providing the visibility organizations need to run the business. But in the agentic era, leading enterprises are looking beyond static reporting toward systems of action that can surface risk, recommend next steps, and enable faster, more intelligent execution across finance, procurement, projects, and operations. This session explores how Oracle Fusion ERP customers can use data analytics as the foundation for that shift. We'll examine how modern analytics can unify data across business functions, deliver deeper operational insight, improve forecasting and decision-making, and help organizations move from hindsight to real-time, action-oriented management. Through examples across payables, spend, projects, and working capital, attendees will see how analytics can help identify root causes sooner, predict issues earlier, and support smarter, faster responses. Attendees will also learn the business value of building an action-oriented analytics foundation: shorter cycle times, reduced manual effort, stronger governance, improved productivity, and better business outcomes at scale. The session will close with a practical roadmap for how to begin orchestrating this shift within your own Oracle Fusion ERP environment.
Speaker: Vishal Srivastava, IT Convergence
- Quest Customer Learning Team
- Recordings & Presentations
- 6/01/26
This session was presented at BLUEPRINT 4D 2026.
Enterprises running JD Edwards are under increasing pressure to modernize without disrupting core operations. This presentation reveals how AI and intelligent automation can instantly elevate performance across Finance, Order Management, and HR—without replacing existing systems. We explore how AI transforms Accounts Payable through touchless invoice processing, accelerates order to cash by converting purchase orders to sales orders with zero manual effort, and reimagines HR workflows with AI powered talent identification, automated digital forms, and personalized onboarding journeys. Together, these capabilities streamline operations, reinforce data accuracy, reduce cycle times, and unlock new levels of efficiency. The result is a smarter, more resilient organization equipped to make faster, more strategic decisions across the entire enterprise workforce and operational landscape.
This session is eligible for the following CPE credit: NASBA
Speaker: Ravi Choudhary, RST Solutions
- Quest Customer Learning Team
- Recordings & Presentations
- 6/01/26
This session was presented at BLUEPRINT 4D 2026.
Despite significant investments in analytics, automation, and AI, many organizations still face inconsistent reporting, duplicate records, and low trust in their data. The core issue is the absence of a unified, governed data foundation. Without a true single source of truth, even the most advanced technologies cannot deliver their intended value. Fragmented master data across systems—JD Edwards, Oracle EBS, SAP, PeopleSoft, Glovia, Syteline, Salesforce, and modern Cloud ERPs—continues to create silos that limit visibility, efficiency, and confident decision making. This session highlights how Master Data Management (MDM) helps organizations address these challenges by creating a centralized, trusted data foundation across ERP, AP automation, and HR systems. Participants will learn the essential elements of a modern MDM strategy, the risks associated with weak data governance, and practical steps to align business and IT around governed master data. Through real world examples, attendees will gain actionable guidance to start or accelerate their MDM journey—without major disruption—while building a strong platform for scalable automation and digital transformation.
This session is eligible for the following CPE credit: NASBA
Speaker: Ravi Choudhary, RST Solutions
- Quest Customer Learning Team
- Recordings & Presentations
- 6/01/26
This session was presented at BLUEPRINT 4D 2026.
AI is rapidly reshaping how you operate, make decisions, and support users. The window to act is now! This session moves beyond the hype to give a grounded view of what AI means for JDE organizations today and what's already possible with Oracle's technology stack. This panel blends human:digital perspectives, exploring the visionary and operational angles of AI. It features leadership from the City of Plano, the former CIO of Graniterock, experts from Broadpin, and Clara — a functioning AI JDE digital avatar. Gain insight into: • Executive perspectives on AI readiness, practical impact, and adoption within JDE • Real world data readiness and foundational considerations • How OCI AI services connect to JDE today • How AI assistants enhance processes, user support, and operational workflows • How JDE can be a launchpad for Fusion capabilities without replacing what works • How enterprise managed services and support are evolving with AI Whether you’re beginning to explore AI or planning your next move, this session offers a grounded, forward looking perspective on how JDE customers can act on AI’s potential today and build toward an intelligent, connected tomorrow.
The following session is eligible for the following CPE credit: NASBA
Speaker: Ayo Fernando, City of Plano, Texas
- Quest Customer Learning Team
- Recordings & Presentations
- 6/01/26



