Tag: Oracle CX Cloud
ORACLE CLOUD CX CX – Service: COE Office Hour: AI/ML Accelerators for B2C Service Cloud Description: The team will present and demonstrate the B2C Service AI/ML accelerators planned for upcoming releases as open source sample code to facilitate integrations with OCI AI/ML services. The accelerator provides a reference on how to use these capabilities to…
- Alexis Brooks
- Webinars
ORACLE CLOUD CX Service: Office hours - Unified Field Service Experience for Assets Based Service Description: Please note the updated event date and time for this event. Also, this will require you to register again as the registration link was also updated. Oracle Field Service plays a key role in the Oracle Fusion Product suite…
- Luke Hodges
- Webinars
ORACLE CLOUD CX Service: COE office hour - How To Utilize Usage Insights In Fusion & B2C Service + Live Q&A Description: COE team will highlight the Importance of tracking usage of your enterprise application. This session would provide deep dive on below features: Fusion Application Usage Insight: Fusion User Adoption Fusion OTBI reports /…
- Luke Hodges
- Webinars
ORACLE CLOUD CX Sales: Oracle Next Gen Sales - 2022 Highlights & 2023 Preview Description: Please join us for an end-of-the-year wrap-up event where we highlight the key features released in 2022 and look ahead to what's coming in 2023. Don't miss this opportunity to catch up on important capabilities you can be taking advantage…
- Luke Hodges
- Webinars
Please just us for the 2021 Quest Meeting of the Members! Hear from community-favorite George Danner – “Where do we stand with automation and AI in a post-COVID world?” Get the scoop on 2022! Get details on programming, member benefits and events, including Blueprint4D in June, so you can start planning and budgeting for the…
- Luke Hodges
- Webinars
During Insight 20, CX Commerce Strategist Brenna Johnson walked through how to transition from ATG or Oracle Commerce to Oracle CX Commerce.
- Harry E Fowler
- Blogs
- 12/14/20
During Quest Forum Digital Event: Cloud Week, Angela Beckman, HR Applications Team and IT Shared Services at Yum! Brands, presented on how to enhance HR Help Desk with Groovy scripting.
- Harry E Fowler
- Blogs
- 12/03/20
*Quest Forum Digital Event 2020
Drop Tank manages gas station loyalty technologies and programs for many of America’s best-known fuel brands. Millions of transactions and diverse POS systems bring the complexity of both scale and scope to their cloud-based data warehouse and analytics system. You’ll hear how ADW, OAC, ODI, and Oracle CX cloud work together to provide reporting and analytic insight to marketers and program managers. This real-world case study will highlight what worked well, what didn’t, and what the future promises.
Objectives:
- Share the challenges that Drop Tank faces in integrating diverse data sources into a comprehensive solution in Autonomous Data Warehouse Cloud.
- Discuss the data modeling challenges necessary for reporting complex retail transactions across thousands of individual store locations and diverse audiences for analytics.
- Review the guiding principles and preferences that helped this implementation succeed. Discuss what it’s like to be on the cutting edge of Oracle’s technologies.
Presented by:
Tim Vlamis, Vlamis Software Solutions, Inc.
Timothy Miller, Drop Tank
Doug Schieder, Vlamis Software Solutions, Inc.
- Quest Customer Learning Team
- Blogs
- 7/06/20
Merchants can now notify shoppers about available promotions throughout the shopper’s journey, increasing awareness of promotions shoppers can take advantage of, take-up of promotions, and overall sales conversion. When shoppers are close to qualifying for a promotion, merchants can message an appropriate action (e.g. Spend $50 more and get free standard shipping). The messaging dynamically updates as shoppers add items to the cart and once a shopper has received the promotion, a custom success message can be presented (e.g. Congratulations! You’ve qualified for free standard shipping!).
Oracle's how-to shows you how to set up promo upsells easily in Oracle Commerce Cloud and includes a sample widget for you to use.
*This is hosted on Oracle's website and you must have an Oracle login to access this information*
- Quest Customer Learning Team
- Blogs
- 4/03/20
While we all love Oracle Commerce, there are cases when our clients want to build a stand-alone service outside of the platform that can be deployed, scaled and managed independently.
This Insight 19 session PDF will present a framework for deciding which services are appropriate to build outside the platform, and various integration architectures for this type of hybrid monolith / micro-service application.
- Quest Customer Learning Team
- Blogs
- 4/02/20
