Tag: Oracle CX Cloud
Many companies have a vision of offering their customers an omnichannel commerce experience but have faced many obstacles along the way. Lean about how Oracle enables customers to reach their ultimate goal of providing a single source of truth and transparency across channels for item, order, and customer information. Oracle’s omnichannel capabilities enable customers to…
- Quest Customer Learning Team
- Blogs
- 3/11/20
Flexible payment options are changing the commerce landscape, helping drive higher online conversion rates and increased average order value (AOV). Merchants are now learning how to leverage financing as a marketing tool, not just an option at checkout. One key component is properly alerting consumers to pay-over-time options while they are in the decisioning-process. This…
- Quest Customer Learning Team
- Blogs
- 3/11/20
Social has proven its worth as a strategic business tool that enables almost every enterprise function, from service to commerce to product development. Tomorrow’s winning organizations will have social capabilities woven into the fabric of daily business operations such as marketing and sales, service, research, employee communications, and collaboration. Learn more about how Oracle Social…
- Quest Customer Learning Team
- Blogs
- 3/10/20
CMOs and CTOs are increasingly seeing that they are natural partners in today’s business environment. Marketing and IT groups are changing how they work and how they work together as they turn new technologies into profits and growth. This content provides practical advice and real work examples from Mason Companies, which is transforming the way…
- Quest Customer Learning Team
- Blogs
- 3/10/20
Content is the soul of your brand experience. But when content exists in silos and teams needing it don’t have ready access to it, the promise of delivering consistent, contextual, and coherent experiences to customers across channels falls apart. Learn how to bring together content and context to deliver omnichannel experiences for your customers. See…
- Quest Customer Learning Team
- Blogs
- 3/10/20
Is appealing to a growing global market your next commerce strategy? Do you have solid plans for how to conquer this complex area? Learn more about tools and techniques for breaking through and eventually conquering global commerce. Discover how to maximize your revenue, appeal to global consumers, and simplify complexities in the global market. Frank…
- Quest Customer Learning Team
- Blogs
- 3/10/20
Learn about best practices for designing and delivering B2B e-commerce experiences to your buyers. This content explains some key features of B2B ecommerce that enable you to transition high-touch, high-cost direct sales processes to customer self-service while simultaneously simplifying your customers’ ordering experience and providing “transactional transparency.” Jim Aucoin, Senior Prinicipal Product Manager, Oracle
- Quest Customer Learning Team
- Blogs
- 3/10/20
The ecommerce business unit has come a long way since the “shoot from the hip” days of online commerce. Every ecommerce team is different, but most share the same challenges of having to work cross-functionally, fulfilling multiple distinct roles, and ensuring that highly integrated technologies seamlessly work together. Chad Petersen, ecommerce director at Carolina.com, gives…
- Quest Customer Learning Team
- Blogs
- 3/10/20
As part of Quest Experience Week (QXW) 2019, Manish Somani, Senior Director of Product Development at Oracle, and David Scott, Director of Product Strategy at Oracle, presented an overview of the plans for a solution to help companies manage their joint ventures in Oracle Cloud. The pair shared an overview of the Oracle Fusion Joint Venture Management Cloud and the planned features and benefits throughout the lifecycle of a joint venture.
- Quest Editor
- Blogs
- 1/07/20
Sue Shaw, Director of IT Operations for ATCO Group, spoke at COLLABORATE 19 about how to manage change after you’ve made the move to the Cloud. Sue discussed the scope of ATCO’s Cirrus Cloud Project, the types of changes companies may face during Cloud projects, and tools that are available to help with Cloud implementation change management.
- Harry E Fowler
- Blogs
- 5/29/19
