Daniel Newman, the principal analyst of Futurum Research and CEO of Broadsuite Media Group, wrote an article in Forbes about how Cloud monitoring can give you better insights about your employees. Daniel points out that analyzing Cloud data can teach you a lot about how employees are using different software, whether they’re following compliance rules, and even areas where your Cloud may not be as safe as it should be. Having better employee insights can drastically improve the way your organization and your ERP system run.

4 Ways Cloud Monitoring Delivers Better Employee Insights

Monitoring your Cloud can give you several helpful insights into your organization. By utilizing the data collected through Cloud monitoring, you can improve usage and adoption, compliance, performance and security.

• Improving Usage and Adoption: Getting employees used to new applications can be difficult. If they struggle to learn how to navigate the application, they may only use key features or not use it at all. Cloud monitoring can help you gain insight into the usage and adoption of your applications. You’ll be able to see how many times people log into an application, what time of day they are most productive, what parts of the application are being used the most, etc. You can use this data to encourage your employees to use the applications more and better!
• Improving Compliance: It’s likely that you’ll have compliance issues, often due to human error, unless you’re utilizing technology like blockchain. Cloud monitoring can help you see why any compliance issues exist. You can see if employees are following compliance protocols, which apps are causing difficulty, and where processes could be improved.
• Improving Performance: You can use your Cloud data to understand how both your employees and your Cloud-based applications are performing. For example, the data can tell you if issues are due to human error or application performance. You can also gain insight into employee work and performance like the amount of time spent with clients, lulls in activity throughout the day, and how to improve efficiencies.
• Improving Security: It’s natural to worry about the security of your Cloud environment. However, Cloud monitoring can help you better understand any blind spots that may exist within your security framework and ultimately prevent cyber disasters altogether. You’ll be able to tell which applications have the most problems, and you can monitor both active and inactive users to detect any suspicious activity.

To learn more about how Cloud monitoring can provide better insight and ultimately improve the way your organization and ERP system are run, check out the full article from Forbes attached below.