HCM Innovations: Investment 2024 Summary
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Posted by Quest Customer Learning Team
- Last updated 11/14/24
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From possibility to reality for the new world of work
There’s a huge amount of data coming to you daily. How do you take that data and use it to your advantage?
The mission at Oracle is to help people see data in new ways, discover insights, and unlock endless possibilities.
The Oracle strategy starts by redefining the experience. This includes a focus on the user interface and the completeness of both the user experience and the data experience in partnership. The data experience isn’t understood by many vendors, meaning it can be used to give you the competitive advantage. Oracle is dedicated to bringing your data to you in a new way through your experience with Oracle solutions.
The second aspect of the Oracle strategy is to lead the skills (r)evolution. This unlocks a new future, breaking up the rigid work structures that have historically bound the business and business outcomes, as well as your greatest talent. Is your talent being utilized in the most appropriate way to your benefit and in a way that they’ll get real sustaining careers in which they use all of their experience?
Thirdly, being the original data company, Oracle is determined to unleash AI on your data for your benefit.
Redwood Design System
According to Hillel Cooperman, SVP Design for Oracle Experiences by Redwood, “For decades, the sheer complexity of enterprise scenarios forced people to adapt the way they do their jobs to the way software was built. It’s time to end that.” That’s where Redwood comes in.
Redwood Design System is Oracle’s award-winning design and development system delivering Oracle’s next-gen, consumer-grade+ experiences.
There’s no reason the experience of using technology in a workplace can’t be as intuitive, polished, and delightful as the experiences we all have in our personal lives on our phones, tablets, and laptops. With Redwood, it will be.
Consumer Grade + means Redwood has intuitive design built into every interaction. It includes:
- Modern design
- Rich, immersive experiences
- Streamlined and personalized experiences
- Increasingly conversational dialogue
Redwood is also Performant. With fewer clicks and faster downloads, you can experience greater efficiency. This occurs through:
- Faster page performance
- Higher productivity
- In-context activity hubs
Furthermore, Redwood is Intelligent. It learns from you through features such as:
- Natively embedded AI and GenAI
- Intelligent nudges and next best actions
- Contextual Journey guidance everywhere
Finally, Redwood is Adaptable. You can create the same way using the same tools Oracle uses, such as:
- Business Rule Framework that is now update safe
- Coming soon: Extend your applications with Oracle. *Start building now in the Cloud Customer Connect Idea Labs.
New Redwood Experiences
Redwood enables you to pull data into much more usable forms. In the past, you were limited by page layouts, amount of data on a screen, and the way the data related. Redwood solves these problems for you.
Redwood offers activity hubs, which bring a lot of data into a single place that is highly personalized to the end user. It is constantly learning, drawing from the data you use and the actions that you perform to bring even greater efficiency to your experience.
The Team Activity Center equips and empowers managers with essential information and actions in one consolidated experience. As with the Activity Center, the data is highly personalized. It allows managers to connect and lead much more easily.
The Recruiting Activity Center helps recruiters to rise above the chaos of candidate management and connect with the talent. Very few candidates are being nurtured in the way that they should be. The Recruiting Activity Center will change that. It enables a recruiter to see every crucial piece of information and take action on that on a single page.
The Payroll Activity Center brings every key piece of data to your fingertips, monitoring the routines, surfacing anomalies, and suggesting actions to correct anomalies.
What Makes Redwood Better than Competitors?
Built into Redwood and every experience moving forward is telemetry.
The Redwood experiences are guided by how individuals actually use the solution. This has never been done in enterprise software before, and no competitors are developing their products this way. By monitoring how customers are using the solution, disruptions in data can be fixed quickly.
Oracle experiences guided by Redwood telemetry unlock data-driven engineering, measure how users engage, and bring proactive service quality in order to resolve issues quicker and innovate smarter with real-world feedback.
Create Exceptional Experiences with Visual Builder Express
Visual Builder Express will be the hottest skill for 2024-2025. As the first of its kind data configuration and page personalization tools, Visual Builder Express is designed specifically for non-IT users. The future of creating engaging business processes lies in your hands—not in code.
On the horizon at Oracle are meaningful administration experiences. This is currently in development, and the first administration experiences are planned to release later this year. There will be tools for HCM administrators to do what they need to do more quicky and more efficiently with data.
Oracle is investing in the experience at every level to simplify all employee experiences on the single platform. Data workforce structures, security profiles, business rules, workflows, business process, and the experience layer are in a single container. The focus is to make employee and manager self-service far more accessible than ever before. You’ll be able to push out even more self-service in a confident way.
Important to note, Oracle is the only enterprise solution that doesn’t rent their infrastructure. Oracle has invested in their own AI infrastructure. Competitors rely on Amazon or Microsoft. Not Oracle. This gives Oracle a huge advantage. Oracle has a new Gen2 Cloud. Plus, the Autonomous Database is working for you. Combine these with Redwood Design and you’ll find an experience that no one else can deliver.
According to an executive at Oracle, Oracle is the only Cloud provider doing both infrastructure and applications at scale. This is a huge advantage because the two inform one another. All of Oracle’s components are designed to work together.
Experience More
The completeness of the experience is incredibly important. In the past, HR was siloed. In the new data age, there is no need to maintain those siloes. Workforce Scheduling and Labor Optimization helps to bridge those historically separate business processes.
Oracle and Redwood work together to deliver Talent Acquisition that is best in class in suite. They’ve empowered a world class candidate experience. The examples below were built by customers in-house. They didn’t hire third parties to weigh in—they were able to complete the design themselves using Redwood’s features.
Two more incredible features of talent acquisition are auto-labeling and dynamic pools. These allow you to connect and nurture candidates even if they weren’t quite right for the position they first applied for. A third feature—ongoing campaigns—empowers you to scoop up these applicants and place them in a talent pool for which they’ll receive non-stop targeted communication. In this way, you can keep talent from falling through the cracks.
For a clearer view of your business as a whole, position budgeting and planning is getting updates from Oracle. New consolidated business processes enable HR specialists to assign worker position changes, assignments, salaries and payrolls into a single transaction. They’re all checked and synced with your business rules. The expanded enterprise position budgeting and planning capabilities assist cost control and organizational goals of affordability.
Your data comes prepared for analysis with intelligent insights out of the box so that you can publish with purpose.
Leading the Skills (r)Evolution
Most organizations have a myriad of different solutions managing their talents and skills. That has caused a decrease in the experience. Multiple interfaces and integrations muddy the waters. There’s been a lack of transparency, visibility and alignment—including the absence of a single source of truth.
All of that changes with Oracle Grow. Oracle Grow is an AI-powered system for unifying learning, skill development, and career mobility to amplify individual and business success.
Oracle Grow provides hyper-personalized development advice for users.
How do you find that next role at the next level? Oracle Grow and Opportunity Marketplace will identify them for you.
Unleash AI on Data
AI is ready today to be used by you. There are two models—extensive and embedded. The chances are that you’ve been using AI for a while. Generative AI is being talked about a ton in today’s landscape, and Oracle leverages it in unique ways.
Important to note, Oracle takes your data very seriously. Oracle delivers AI that is simple and safe to use for business. Your data is always secure and never shared. The data and models used by Oracle are hosted and managed all within the same infrastructure (OCI). There are guardrails in place, such as engineer prompts, test results for accuracy, and provided outcomes to SaaS users for human approval, to protect your business. The AI is embedded within core workflows, meaning Oracle has designed AI solutions for specific business problems, surfacing results in the SaaS applications customers use every day. Oracle monitors legislative and regulatory changes. They are committed to complying with data protection laws and collaborate with data and AI standards organizations.
Through generative AI, you can craft an engaging message to candidates including subject line and message body based on the candidate, job, and associated matching criteria.
Additionally, job category landing pages can be built using Generative AI. These are high-quality with tailored experiences for candidates. Generative AI provides suggestions, and a human will make updates before publishing the landing pages.
Generative AI also empowers candidates to find the right job matches for them. It checks their resume to provide a match before they begin the application.
Finally, managers can generate automated recommendations for survey questions and responses based on survey type.
The chart below shows the classic and generative AI functions available today, plus the plans for next year:
Furthermore, there are future plans to use AI for text analysis, data visualizations and video, coaching and negotiations, narration, and agents.
Key Takeaway
Remember that the mission at Oracle is to help people see data in new ways, discover insights, and unlock endless possibilities. The latest HCM innovations—and those to come—have been built with that mission in mind.
Thank you to contributor, Grant Collie, Sr. Director HCM Product Strategy at Oracle, for providing this article. To watch his full presentation on this topic, please view the BLUEPRINT 4D 2024 recording.