INFOCUS 2024: ClickLearn: Training, Digital Adoption and Automated Process Testing in One Solution
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Posted by Quest Customer Learning Team
- Last updated 12/03/24
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Presented at INFOCUS 2024
Session ID: P-049875
Are you upgrading to a new JD Edwards version and concerned with cumbersome user instruction updates, user adoption challenges, or seeking ways to empower your workforce within the new platform?
Or are you simply unhappy with your current training materials and onboarding? Perhaps you’re also wondering: who is going to test and sign off on the newly implemented processes prior to the new release?
During this session we will demonstrate how to:
– Increase speed of the upgrade project with customized and intelligent employee training in 7 different learning formats and 100+ local languages.
– Integrate AI functionalities with your work processes for the ultimate organizational adoption and provide instant guidance for employees in the flow of work.
– Accelerate training content creation process to deliver effective and accurate documentation, by that support high process accuracy.
– Keep your training materials Evergreen and eliminate concerns about whether everyone has the current version of work instructions.
– Upgrade with confidence with Automated Process Testing; deliver accurate, repeatable, and high-quality process testing and by that decrease time to go live.
– Set up decision forks, assets, use variables and functions to customize your testing, bind multiple test scenarios together and simply execute tests and report results.
This session is eligible for NASBA credit.
Read the full whitepaper
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