Tag: Oracle CX Cloud

Oracle@Oracle: How Oracle Used Its Own Cloud to Transform Business

During Quest Forum Digital Event: Innovation Week, Douglas Kehring, Executive Vice President of Corporate Operations at Oracle, shared the story of how Oracle itself leveraged the Oracle Cloud to reimagine its business and build delightful customer and employee experiences from end to end.

How to Maintain a Regular Cadence Living in the Cloud

During Quest Forum Digital Event: Cloud Week, Floyd Teter, Senior Director at Oracle HCM Development Center of Excellence, discussed how to maintain a regular cadence living in the cloud – specifically Oracle Cloud HCM. Teter specializes in HCM, but it is important to note that the majority of the information in the presentation is applicable across Oracle Cloud.

Oracle@Oracle: How Oracle Transformed its Business with Oracle Cloud

During Quest Forum Digital Event: Innovation Week, Douglas Kehring, Executive Vice President of Oracle Corporate Operations, shared the Oracle@Oracle story about the Oracle corporate team’s internal journey to the cloud.

Creating the Future with Robotics, Machine Learning & Oracle
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Quest Forum Digital Event 2020

Use the latest technology on robotics, machine learning & Oracle chatbots to create the future with AI.  We will explore how to leverage and integrate robotics & machine learning into your companies tech plan.  We'll show the state of robotics and how you can test and use this technology to create the future.

Ulta Beauty’s Holiday Preparedness Strategy: Resolving ATG Issues

During the 2019 Virtual Summit, Ulta Beauty’s Rohit Mishra and Robert Murphy gave a presentation on the company’s approach to system changes made to resolve ATG application memory issues. Ulta made several internal changes in order to tighten testing cycles for the 2018 holiday preparations.

Top Design Tips for Implementing Great Digital Assistants and Chatbots for Oracle Applications
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Quest Forum Digital Event 2020

Anyone can build a chatbot but it takes experience and expertise to build a GOOD chatbot. Simply knowing the building blocks for building a chatbot and how to piece them together doesn't guarantee that what you build will be fit for purpose or add value to the business. You need to know the life lessons, tips, tricks, and pitfalls that can only be discovered through real-world implementations. In this theater session learn the top design tips for building digital assistants and chatbots, all learned from many live implementations.

Oracle Speaks: Conversational AI for Oracle Applications with a Chatbot Assistant
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Quest Forum Digital Event 2020

Conversation is the most natural form of communication for humans since the dawn of time. However, interacting with computer systems such as enterprise applications and data required special user interfaces that evolved from text to graphical UI to touch. While interactions have become progressively easier, none of these mechanisms matches the simplicity of a conversational user interface. In this session see how conversational AI and speech recognition has finally matured to support effortless interaction with enterprise systems and data as it evolves to understand context and complex speech patterns. Instead of simple chatbots, digital assistants are taking over, and this session looks into the future of this space.

Extend Oracle SaaS and Design New Experiences with Intelligent Automation
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Quest Forum Digital Event 2020

Whether looking to add new capabilities to extend Oracle SaaS or create ways to support new business models, companies are under tremendous pressure to deliver innovation on top of modern ERP/SCM/HCM and CX systems. Oracle Cloud Platform's intelligent automation capability combines the AI/ML power of Oracle Digital Assistant, Oracle Integration, Oracle Visual Builder, and Oracle Content and Experience to automate and design new experiences across and beyond Oracle SaaS. Join this session to see how Oracle’s AI-powered, developer-friendly Cloud Platform enables Oracle SaaS extensibility while ensuring upgrades, and assimilates intelligent automation seamlessly. Hear how a customer was empowered to deliver innovative ways to engage with Oracle SaaS.

Fueling Retail Loyalty: Cloud Data Warehousing and Analytics at Drop Tank
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*Quest Forum Digital Event 2020

Drop Tank manages gas station loyalty technologies and programs for many of America’s best-known fuel brands. Millions of transactions and diverse POS systems bring the complexity of both scale and scope to their cloud-based data warehouse and analytics system. You’ll hear how ADW, OAC, ODI, and Oracle CX cloud work together to provide reporting and analytic insight to marketers and program managers. This real-world case study will highlight what worked well, what didn’t, and what the future promises.

Objectives:

  • Share the challenges that Drop Tank faces in integrating diverse data sources into a comprehensive solution in Autonomous Data Warehouse Cloud.
  • Discuss the data modeling challenges necessary for reporting complex retail transactions across thousands of individual store locations and diverse audiences for analytics.
  • Review the guiding principles and preferences that helped this implementation succeed. Discuss what it’s like to be on the cutting edge of Oracle’s technologies.

Presented by:

Tim Vlamis, Vlamis Software Solutions, Inc.
Timothy Miller, Drop Tank
Doug Schieder, Vlamis Software Solutions, Inc.

Feelin’ Groovy: Enhancing HR Help Desk through Groovy Scripting
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Quest Forum Digital Event 2020

In the fast-paced world of commerce, time and focus are valuable assets to businesses large and small.  Ensuring that your employees have the tools they need to succeed can help push your business to achieve breakthrough results.  Attend this session to learn how YUM! Brands enhanced their Oracle HR Helpdesk through groovy scripting and web services to allow teams to focus on providing exceptional customer service without having to sacrifice time.