ORACLE CLOUD CX UPDATED: CX – Marketing: Oracle Eloqua Metrics Masterclass: Bridging Insight with Action Please note the updated event date and time for this event. Master the skills to leverage Eloqua analytics for actionable insights. This session will cover the framework for creating trend-based analysis and data visualization techniques to bridge the gap between…

ORACLE CLOUD CX CX – Service: Fusion Service Roadmap Highlights - 23D and 24A Description: Join the Oracle Service Product Management team to learn about the exciting new features included in the latest update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented by: Toni…

ORACLE CLOUD CX CX – CPQ: Oracle CPQ Quarterly Roadmap Update Description: Oracle CPQ Quarterly Roadmap update presented by the Oracle CPQ Product Management Team. Join us as we outline what is on the CPQ Development Roadmap. This session is specifically designed for Customers and Partners, but Oracle staff will find the information helpful as…

ORACLE CLOUD CX CX – Service: B2C Service Roadmap Highlights – 23D and 24A Description: Join the Oracle Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial to all users of…

ORACLE CLOUD CX CX – Sales: Automate with Routines Description: Learn how Routines can help you automate data hygeine and activity management. Presented by: Adam Thomas, Senior Product Manager, Oracle CX Sales Jaya Sridhar, Director, Product Management, Oracle CX Sales Marta Studinger, Senior Principal Product Manager, Oracle CX Sales PLEASE NOTE: In order to attend…

ORACLE CLOUD CX CX – Marketing: Oracle Eloqua Deep Dive: SMS Description: Join this session to learn how to effectively leverage the SMS channel in your marketing campaigns. We will deep dive on the the new Eloqua SMS features, best practices for using and for data movement from Eloqua to SMS. Presented by: Abhinav Srivastava,…

ORACLE CLOUD CX CX – Sales: Access Groups Deep Dive & Migration Description: Please join us for an overview and important information on how to get started using Access Groups. Presented by: Adam Thomas, Senior Product Manager, Oracle CX Sales Uday Shankar Reddi, Principal Product Manager, Oracle CX Sales Jaya Sridhar, Director, Product Management, Oracle…

ORACLE CLOUD CX CX – Service : Field Service - Optimizing Travel Estimate of Field Service Technicians Description: Learn more about how to optimally configure Oracle Field Service for the most accurate travel estimations based on your business. We'll explore a few recommended best practices to help improve accuracy of estimated travel times. Presented by:…

ORACLE CLOUD CX CX – Marketing: Oracle Eloqua Metrics Masterclass: Bridging Insight with Action Description: Master the skills to leverage Eloqua analytics for actionable insights. This session will cover the framework for creating trend-based analysis and data visualization techniques to bridge the gap between data driven decisions and meaningful outcomes. We'll also give you a…

ORACLE CLOUD CX CX – Service: B2C Service - Oracle Knowledge Advanced Description: Join this event to get an overview of Oracle Knowledge Advanced and learn about some of the new and upcoming features. Presented by: Anu Mohan, Senior QA Engineer, Oracle Knowledge Advanced, Oracle CX Service Jaisheela Arumugam, Senior QA Engineer, Oracle Knowledge Advanced,…