ORACLE CLOUD CX CX – Deep Dive into Actions and Action Plans Description: Join Product Management to discuss how you can use Actions and Action Plans. Presented by: Chris Warner, Principal Product Strategy Director, Oracle/CX Melinda Uhland, Director, Product Management, Oracle/CX PLEASE NOTE: In ord…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service Roadmap Highlights for 25C and 25D Description: Join the Oracle Fusion Service Product Management team as we present the roadmap for 25C and 25D. The presentation includes an overview of the exciting new features and product enhancements that we…

ORACLE CLOUD CX CX – Service: Dev Ambassador Connect Description: Collaborate with your TMM Dev Ambassadors, share successes and challenges with your peers and experience the art of what is possible through live demos. Presented by: Bojana Susak - Senior Technical Migration Manager, Oracle CX Patri…

ORACLE CLOUD CX CX – Service: B2C Service Release Details for 25B Description: Join the Oracle B2C Service Product Management team as we demonstrate key features and functionality released in 25B. This session is beneficial to all those who administer, configure, develop for, and use the Oracle B2C Service…

ORACLE CLOUD CX CX – Field Service: 25B Release Deep Dive Webinar Description: Oracle Field Service product experts will host a live webinar on May, 28th. We will review new feature enhancements, demo new product functionality, and host a live Q&A. Presented by: John Ranalli - Director, Product Managemen…

ORACLE CLOUD CX CX – Service: Explore Conversational Self-Service with Human-in-the-Loop Agent experience in Fusion Service Description: We are excited to invite you to an exclusive webinar where we will explore the powerful conversational customer and agent experiences in Fusion Service.During this sessio…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service Release Details for 25B Description: Join the Oracle Fusion Service Product Management team as we demonstrate key features and functionality released in 25B. This session is beneficial to all those who administer, configure, develop for, and use the Oracle…

ORACLE CLOUD CX CX – Service: Creating Custom Roles for Fusion Service/HR Help Desk Description: Topics covered will include: Understanding job roles vs duty roles Creating custom roles for specific requirements Troubleshooting hints for access related issues Presented by: Dumitru Grosu - Principal Technical…

ORACLE CLOUD CX CX – Service: Dev Ambassador Connect Description: Collaborate with your TMM Dev Ambassadors, share successes and challenges with your peers and experience the art of what is possible through live demos. Presented by: Bojana Susak - Senior Technical Migration Manager, Oracle Patrick…