ORACLE CLOUD CX CX – Service: Year End Wrap Up (TMM-Dev hot topics) Description: Please join the TMM Dev Ambassador Team for a glimpse back and a vision for the new year. Presented by: Tim Smith - Group Manager - Program Management, Oracle CX Service PLEASE NOTE: In order to attend this event, you must…

ORACLE CLOUD CX CX – CPQ: Key Highlights and Best Practices Related to CPQ 24D Description: Join the Oracle CPQ Center of Excellence team to see how to best take advantage of the latest updates in release CPQ 24D. The COE team will dive into key functional areas and outline best practices on how you…

ORACLE CLOUD CX CX – Service: Oracle B2C Service Roadmap Highlights for 24D and 25A Description: Join the Oracle Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial to all users…

ORACLE CLOUD CX CX – B2C Service: TMM Dev Ambassador Workshop (TMM-Dev hot topics) Description: Please join the TMM Dev Ambassador Team to see leading edge demos and to discuss business challenges with Oracle and your peers. Presented by: Bojana Susak - Senior Technical Migration Manager, Oracle CX Service Patrick Pollington - Lead Technical Migration…

ORACLE CLOUD CX CX – CPQ: CPQ 24D Release Description: Join the Oracle CPQ Product Development team to learn about the exciting new features included in the 24D update to CPQ. This session will be beneficial to: All CPQ Users Presented by: Ben Gabrielson - Principal Product Strategy Manager, Oracle CX Tatyana Bendersky - Senior…

ORACLE CLOUD CX CX – Service: TMM Dev Ambassador Workshop (TMM-Dev hot topics) Description: Please join the TMM Dev Ambassador Team to see leading edge demos and to discuss business challenges with Oracle and your peers. Presented by: Bojana Susak - Senior Technical Migration Manager, Oracle CX Service Patrick Pollington - Lead Technical Migration Manager,…

ORACLE CLOUD CX CX – Service: Oracle B2C Service Release Details for 24C Description: Join the Oracle Service Product Management team for a presentation detailing the new B2C Service (aka Service Cloud; RightNow) features and functionality released in 24C. This session will be beneficial to all users of Oracle B2C Service. Presented by: Kent Swartz…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service Release Highlights – 24C Description: Join the Oracle Service Product Management team for a presentation detailing the new Features and functionality included in the 24C update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented by:…

ORACLE CLOUD CX CX – Service: LLM Power-Up! Mastering Transparent and Accurate Decision-Making Description: Learn how Intelligent Advisor web-authored decision services can provide accurate, reliable and transparent advice within a Large Language Model context. Large Language Models have proven to be a popular tool for providing information and answers to a broad audience of consumers.…