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Oracle Cloud CX - Service: COE office hour - How To Utilize Usage Insights In Fusion & B2C Service + Live Q&A

ORACLE CLOUD CX

Service: COE office hour – How To Utilize Usage Insights In Fusion & B2C Service + Live Q&A

Description:

COE team will highlight the Importance of tracking usage of your enterprise application. This session would provide deep dive on below features:

Fusion Application Usage Insight:

  • Fusion User Adoption
  • Fusion OTBI reports / Subject Areas to Track Usage
  • B2C Service Usage Matrix
  • B2C Analytics Reports to Track the Usage

At the end we would take questions/ suggestions.

Presented by:

  • Amit Dixit, Manager – CX Service COE, Oracle B2C Service
  • Chaitanya Kadambala, CX Service COE – Lead Solution Specialist, Oracle B2C Service

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.