Oracle Cloud CX - Service: COE office hour - How To Utilize Usage Insights In Fusion & B2C Service + Live Q&A
ORACLE CLOUD CX
Service: COE office hour – How To Utilize Usage Insights In Fusion & B2C Service + Live Q&A
Description:
COE team will highlight the Importance of tracking usage of your enterprise application. This session would provide deep dive on below features:
Fusion Application Usage Insight:
- Fusion User Adoption
- Fusion OTBI reports / Subject Areas to Track Usage
- B2C Service Usage Matrix
- B2C Analytics Reports to Track the Usage
At the end we would take questions/ suggestions.
Presented by:
- Amit Dixit, Manager – CX Service COE, Oracle B2C Service
- Chaitanya Kadambala, CX Service COE – Lead Solution Specialist, Oracle B2C Service
PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.