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Oracle Cloud HCM -Beyond HR Help Desk: Using Help Desk for Non-HR Employee Queries

ORACLE CLOUD HCM

CM – Beyond HR Help Desk: Using Help Desk for Non-HR Employee Queries

Description:

Employees sometimes have questions about things other than about Human Resources. How should these be handled? This presentation will review why the use of Internal Help Desk is recommended in order to isolate your HR requests from other requests that may be less sensitive. Demos will include requesting maintenance on an installed base asset and requesting help on an expense report.

Presented by:

  • Jennifer Allen, Director, Product Strategy, Oracle Cloud HCM
  • Michelle Walter, Principal Product Manager, Oracle Cloud HCM
  • Kavitha Kundapur, Senior Director, Product Development, Oracle Cloud HCM

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.