Oracle Cloud CX - Service: State of the Product: Help Desk in the Redwood Experience in 2026

Name: Oracle Cloud CX - Service: State of the Product: Help Desk in the Redwood Experience in 2026
Start: 2026-01-21T18:00:00Z
End: 2026-01-21T19:00:00Z

ORACLE CLOUD CX

CX – Service: State of the Product: Help Desk in the Redwood Experience in 2026

Description:

This session will review accomplishments of 2025 and provide a demo showcasing the current state of the Fusion Help Desk. We’ll also summarize the direction of the product and program for 2026.

Presented by:

Michelle Walter – Principal Product Manager, Oracle
Chris Warner – Principal Product Strategy Director, Oracle
Chris Mengel – Senior Principal Product Manager, Oracle
Venkata Mynampati – Principal Product Manager, Oracle

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.