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Oracle Cloud CX - Siebel CRM: Workflow-First: Practical Alternatives to Scripting

ORACLE CLOUD CX

CX – Siebel CRM: Workflow-First: Practical Alternatives to Scripting

Description:

Tired of writing and maintaining custom scripts for common business logic? In this webinar, we’ll show how to design and deliver process automation using Workflow tools to reduce or eliminate scripting. We’ll cover when to choose Workflow over code, common patterns (approvals, routing, notifications, data updates), and tips for scalability, maintainability, and auditing.Live demos will walk through real-world scenarios and decision points so you can confidently replace scripts with robust, configurable workflows. This webinar is Part 1 of a series; future sessions will introduce additional ways to replace scripts.

Presented by:

  • Kerry Macarthur – Senior Principal Product Manager, Siebel CRM

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.