ORACLE CLOUD CX

CX – Siebel CRM: Accelerate Siebel CRM Modernization with Siebel Open Integration

Description:

Want to unlock headless, API-first Siebel CRM? Join our webinar to see how Siebel Open Integration exposes Business Components, Services, Applets, and Workflows as performant REST APIs-preserving your customizations while enabling headless operation, bespoke UIs, tighter interoperability, IoT event flows, and AI-driven use cases without rewriting UI-bound logic.

What you’ll learn:

• Expose Siebel artifacts as REST while retaining customizations
• Patterns for headless UX and omnichannel orchestration
• Interoperate with Oracle CX Industry apps and IoT flows
• Apply agentic AI for secure data and process execution

Who should attend:

• Enterprise architects, Siebel developers/admins, CX and digital teams

Key takeaways:

• Convert UI-bound processes into reusable, scalable APIs
• Speed time-to-market for bespoke experiences without rework
• Reduce technical debt by preserving existing customizations
• Orchestrate seamless journeys across channels and apps
• Enable AI, IoT, and composite app architectures

Presented by:

• Roshan Alexander, Product Management Director, Siebel CRM, Oracle

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.