Doug Hayes is a highly experienced technology leader with more than 25 years of success driving enterprise technology strategy, business transformation, and operational excellence across a variety of industries. Currently serving as Vice President of IT and Procurement, Doug has built a career focused on aligning technology investments with business goals, enabling growth, and delivering measurable value through innovative solutions and strong leadership.
Throughout his career, Doug has led large-scale enterprise application initiatives, ERP transformations, cloud technology implementations, and global system integrations. His experience spans leadership roles at Vetsource, Banfield Pet Hospital, ESI, Holiday Retirement, and Columbia Sportswear, where he successfully guided organizations through complex technology changes while fostering collaboration between IT and business teams.
At Vetsource, Doug led teams responsible for enterprise applications, infrastructure, pharmacy automation systems, and technology enablement, supporting rapid organizational growth and driving business efficiencies through strategic technology investments. Earlier in his career, he played key leadership roles in Oracle Cloud, ERP, analytics, supply chain, and customer relationship management implementations, earning a reputation for delivering complex programs on time and with lasting business impact.
Known for his practical leadership style and commitment to partnership, Doug excels at building high-performing teams, developing future leaders, and creating strong relationships across organizations. He is passionate about helping businesses leverage technology as a strategic enabler while cultivating environments where individuals can learn, grow, and contribute at their highest potential.
Doug’s extensive experience leading enterprise technology organizations has given him a unique perspective on change management, organizational alignment, and leadership development. He understands the challenges emerging leaders face and is committed to sharing lessons learned from decades of navigating transformation, building teams, and delivering results.
As a Quest Emerging Leaders Mentor, Doug is dedicated to helping participants strengthen their leadership capabilities, broaden their strategic thinking, and confidently navigate the opportunities and challenges that come with advancing their careers.
