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Utilizing UDOs and Mobile Applications to Process Work Orders

105270 Utilizing UDOs and Mobile Applications to Process Work Orders

Presented at INFOCUS 19

Just last year, our users were utilizing handwritten, paper JRRs (Job Record Reports) to submit their service orders.  Since then, we have implemented not only an electronic method of capturing this data, but also mobile capabilities with some orchestrations.  This new process will help to better track our service orders as well as identify outliers that might have gone unnoticed prior to the addition of the JDE EnterpriseOne Service Management program.

Presented by Megan Briscoe, Turner Industries Group

Utilizing UDOs and Mobile Applications to Process Work Orders