This session was presented at BLUEPRINT 4D 2026.
Discover how the AI Powered Payroll Support Analyst, integrated with Oracle HCM Cloud, transforms payroll operations by automating activities traditionally performed by payroll support consultants. Acting as a virtual payroll specialist, the agent diagnoses employee level payroll issues by analyzing pay run data, identifying discrepancies, and determining root causes such as missing element entries, retro events, or rate changes, all within the context of a specific payroll run. The agent further streamlines resolution by generating prevalidated HDL (HCM Data Loader) files for review and execution, eliminating the need for manual data investigation and correction. By replicating the analytical expertise of a payroll support consultant, it standardizes diagnostics, accelerates resolution, and ensures audit ready accuracy. This session will demonstrate how the Payroll Support Analyst Agent enhances efficiency, reduces operational effort, and improves payroll accuracy through intelligent automation, enabling payroll teams to focus on strategic oversight rather than repetitive troubleshooting.
This session is eligible for the following CPE Credit: NASBA, SHRM
Speaker: Sarika Walse, Birlasoft, Inc.